Effective Date: April 6, 2026
Welcome to Waghaus (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website waghaus.ca and purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a purchase
- Create an account
- Subscribe to emails or marketing communications
- Contact us or submit inquiries
- Leave comments or reviews
This information may include:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party providers)
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website URLs
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website and user experience
- Send marketing communications (you can opt out at any time)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Cookies may be used to:
- Remember your preferences
- Keep you logged into your account
- Analyze website traffic and usage
- Support marketing and advertising efforts
You can control or disable cookies through your browser settings. However, doing so may affect certain features of the site.
Comments and User Content
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to third-party services such as Gravatar. Once your comment is approved, your profile picture may be visible to the public.
Media Uploads
If you upload images to the website, you should avoid including embedded location data (EXIF GPS), as visitors may be able to extract this information.
How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and analytics providers
- Marketing and email service providers
We may also disclose your information if required to:
- Comply with legal obligations
- Enforce our terms and policies
- Protect our rights, property, or safety
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
Comments and their metadata may be retained indefinitely.
Your Rights
Depending on your location, including Canada, the United States, and other jurisdictions where we operate or ship products, you may have certain rights under applicable privacy laws, including the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your personal information
- Withdraw your consent to the processing of your information
- Opt out of receiving marketing communications at any time
Please note that these rights may be subject to certain legal limitations or exceptions depending on your jurisdiction.
To exercise any of these rights, please contact us using the contact information provided below.
Data Security
We implement appropriate technical and organizational safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Data Transfer
Your information may be transferred to, stored, and processed in countries outside of your province, state, or country of residence, including Canada, the United States, and other jurisdictions where our service providers operate.
These jurisdictions may have data protection laws that differ from those in your location. However, we take reasonable steps to ensure that your personal information is protected and handled in accordance with this Privacy Policy and applicable laws.
Third-Party Links and Embedded Content
Our website may include links to third-party websites or embedded content (e.g., videos, images, articles). These third parties may collect data about you and operate under their own privacy policies. We are not responsible for their practices.
Children’s Privacy
Our website is not intended for children under the age of 13 (or applicable age in your jurisdiction), and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: waghaus.shop@gmail.com
Website: waghaus.ca
Payments
We use third-party payment processors to handle transactions securely. We do not store your full payment details on our servers. Payment information is processed in accordance with the provider’s privacy policy.